Please read these Terms of Service ("Terms") carefully before using the Clau mobile application ("App") operated by Vivytech ("we," "us," or "our"). By creating an account or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
1. About Clau
Clau is a personal finance technology platform that provides tools for financial tracking, AI-powered financial information, investment portfolio viewing, bank account aggregation, and financial education. Clau is a technology platform, not a registered investment adviser, broker-dealer, or financial institution.
Investment and brokerage services accessible through the App are provided by Alpaca Securities LLC, a FINRA-registered broker-dealer and SIPC member. Clau connects to your Alpaca account on your behalf through an OAuth authorization that you explicitly grant. Alpaca Securities LLC, not Clau or Vivytech, is responsible for the execution, settlement, and custody of any securities transactions.
Bank account linking and financial data aggregation services are provided by Stripe, Inc. through its Financial Connections product. Clau does not hold, transfer, or custody any funds.
2. Eligibility
- You must be at least 18 years of age to use the App
- You must be a legal resident of the United States
- You must have the legal capacity to enter into a binding agreement
- You must not be prohibited from using financial services under applicable law
- Opening a brokerage account through Alpaca may require additional eligibility verification conducted by Alpaca Securities LLC
By using the App, you represent and warrant that you meet all of the above eligibility requirements.
3. Account Registration and Security
To use the App, you must register an account with your full name, username, email address, phone number, and a password (minimum 6 characters). You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Notifying us immediately at support@clau.app if you suspect unauthorized access
We reserve the right to suspend or terminate accounts that show signs of unauthorized access or abuse.
4. AI Financial Assistant – Disclaimer
The AI assistant is powered by Google Gemini and operates with contextual data from your linked accounts (balances, spending, goals). The AI may produce inaccurate, incomplete, or outdated information. We expressly disclaim all liability for decisions made based on AI responses.
Always consult a qualified financial advisor, tax professional, or attorney before making significant financial decisions.
5. Investment Risk Disclosure
Investing in securities involves risk, including the possible loss of the entire amount invested. Past performance is not indicative of future results. Stock prices, portfolio values, and market conditions can change rapidly and unpredictably.
Clau does not recommend or endorse any specific investment, security, or trading strategy. All investment decisions are made by you, at your sole discretion and risk, executed through Alpaca Securities LLC.
Clau does not guarantee the accuracy or timeliness of market data displayed in the App. Market data is sourced from third-party providers (Alpaca, Yahoo Finance, Finnhub, CoinGecko) and may be delayed or subject to errors.
6. Subscription Plans and Billing
Available Plans
- Free: Access to core features with up to 30 AI messages per calendar month
- Monthly Premium ($9.99/month): Unlimited AI messages and full access to all features
- Yearly Premium ($79.99/year): Unlimited AI messages and full access to all features (best value)
Billing
Subscription payments are processed by Stripe. By subscribing, you authorize Stripe to charge your payment method on a recurring basis at the beginning of each billing period. Subscription charges are non-refundable except as required by applicable law.
Cancellation
You may cancel your subscription at any time from within the App. Cancellation takes effect at the end of the current billing period. You will retain access to premium features until that date.
Free Tier Limits
Free-tier AI message counts reset at the beginning of each calendar month. We reserve the right to adjust free-tier limits with notice to users.
7. Bank Account Linking
You may optionally link external bank accounts using Stripe Financial Connections. By linking a bank account, you authorize Clau to retrieve balance and transaction information from that account on your behalf. This authorization does not grant Clau or Vivytech the ability to initiate transfers or payments from your bank account. You may disconnect your bank account at any time from within the App.
8. Alpaca Trading Authorization
By completing the Alpaca OAuth authorization flow, you grant Clau access to view your Alpaca portfolio and submit trade orders on your direction. Clau only places orders that you explicitly initiate within the App. You may revoke Clau's access to your Alpaca account at any time by disconnecting within the App or directly through your Alpaca account settings. All trading is subject to Alpaca Securities LLC's Customer Agreement.
Before authorizing, you acknowledge that: Alpaca does not warrant or guarantee that Clau will work as advertised or expected. Learn more about Clau at clau.app.
9. Prohibited Conduct
You agree not to:
- Use the App for any illegal purpose or in violation of applicable laws or regulations
- Attempt to gain unauthorized access to any part of the App or its backend systems
- Circumvent, disable, or interfere with security features of the App
- Use automated tools, bots, or scrapers to interact with the App
- Reverse-engineer, decompile, or disassemble any part of the App
- Submit false or misleading information during registration
- Use the App to engage in market manipulation or fraudulent trading activities
- Share your account credentials with any third party
Violation of these prohibitions may result in immediate termination of your account and referral to appropriate authorities.
10. Intellectual Property
All content, trademarks, logos, and software comprising the App are owned by Vivytech or its licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App solely for personal, non-commercial purposes. Nothing in these Terms grants you any rights to use Vivytech's or Alpaca's intellectual property beyond this limited license.
11. Disclaimers of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. VIVYTECH EXPRESSLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIVYTECH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR INVESTMENT LOSSES, ARISING FROM YOUR USE OF THE APP, EVEN IF VIVYTECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID TO VIVYTECH IN THE 12 MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify, defend, and hold harmless Vivytech and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debts arising from: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any investment or financial decision you make based on information in the App.
14. Termination
We reserve the right to suspend or terminate your account and access to the App at any time, with or without cause, and with or without notice, including for violations of these Terms. Upon termination, your right to use the App ceases immediately. Sections 4, 5, 11, 12, 13, and 15 survive termination.
15. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law provisions. Any dispute arising from these Terms or your use of the App shall be resolved exclusively in the state or federal courts located in Boston, Massachusetts, and you consent to personal jurisdiction in those courts.
16. Changes to These Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via in-app notification or email at least 7 days before taking effect. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.
17. Contact
Questions about these Terms may be directed to:
- Email: support@clau.app
- Developer: Vivytech
- Location: Boston, Massachusetts, United States